Define The Stock Market

The Stock Market is a market for the trading of company stocks, and the likes of the same. In Stock Market both of these are securities listed on a stock exchange as well as those that are only traded privately.

Though it may seem common, the term Stock Market is a somewhat abstract concept for the mechanism that enables the trading of company stocks. It is usually also used to describe the totality of all stocks in the market and indeed other securities, with the exception of bonds, commodities, and derivatives.

The term market is used especially to apply within one country as, to put up with within the phrase “the Stock Market was up today”, or within the term ” Stock Market bubble”. Bonds are still traditionally traded in an informal, over-the-counter market known as the bond market.

Commodities are usually traded in commodities markets, and derivatives are traded in a variety of markets but like bonds, mostly ‘over-the-counter’. The size of the worldwide ‘bond market’ is estimated at $45 Trillion and the size of the Stock Market is estimated as about half that.

It must be noted though that the derivatives market, because it is stated in terms of notional outstanding amounts, cannot be directly compared to a stock or fixed income market, which refers to the actual value in a market.

The Stock Market is distinct from a stock exchange, which can be said to be an entity, say a corporation or a mutual organization countenance within the business of bringing people and sellers of stocks and securities together.

Here, the case in point-Stock Market-within the United States includes the trading of all securities listed on the splendid NYSE, the NASDAQ, the Amex, as well as resting on the many regional exchanges, the OTCBB, and Pink Sheets. European examples of stock exchanges include the Paris Bourse (now part of Euro next), the London Stock Exchange and the Deutsche Borse.

Importance Of Market

The importance of Stock Market can be understood when it’s most imperative networks for transport, electricity and telecommunications function properly. Thus, it is essential that, in market payments can be transacted, capital can be saved and channeled to the most profitable investment projects and that both households and firms obtain help in handling financial uncertainty and risk as well as possibilities of spreading consumption over time.

The financial markets constitute an important part of the total infrastructure for every single society that has passed the stage of largely domestic economies.

The Financial System Of The Market Performs Three Main Tasks:

1) It handles transfer of payments in the markets.
2) It channels savings to investments with a good return for future consumption in the Stock Market.
3) It spreads and reduces the economic risks in relation to the players’ targeted returns.

Here also note that systemic risk is not thereby reduced, it merely becomes less concentrated and uneven. Moreover, unforeseen risks, or catastrophic risks are a good example of the complete collapse of the financial system or government institutions in the market, which cannot be capable of being spread, or insured against.

The smooth functioning of all these activities and facilitates in the Stock Market give economic growth and the lower costs and enterprise risks promote the production of goods and services as well as employment. In this way the financial system contributes to increased prosperity.

The market is one of the primary most important sources for companies to raise money. Prior experience has shown that the price of shares and other assets is an influential part of the dynamics of economic growth. The continuously rising share prices tend to be associated with increased business investment and vice versa in the Stock Market.

Share prices also affect the wealth of households and their consumption. Thus, central banks tend to keep a bull’s eye on the magnificent control and behavior of the market.

Relation Of The Stock Market To The Modern Financial System

In the market the financial system in most western countries has undergone a remarkable transformation. One main feature of this progress is disinterring mediation. A portion of the funds involved in saving and financing flows directly to the financial markets instead of being routed via banks’ long-established lending and deposit operations.

The general public’s heightened interest in investing trait within the Stock Market, either directly or through mutual funds, has been an important component of this process.

The statistics related to the market show that in many countries in the recent decades shares have made up an increasingly large proportion of households’ financial assets. A feature in the market within the 1970s, in Sweden, deposit accounts and other very liquid assets with little risk made up almost 60 per cent of households’ financial wealth, as against less than 20 per cent within the 2000s.

The major part of this adjustment in financial portfolios has gone directly to shares but a bargain now takes the form of various kinds of institutional investment for groups of people. As examples in the Stock Market the pension funds, mutual funds, hedge funds, insurance investment of premiums, and so on, the list goes on. The trend towards forms of saving with a higher risk has been accentuated by new rules for most funds and insurance, permitting a higher proportion of shares to bonds.

Thus, in a Stock Market similar tendencies are to be related in other industrialized countries. In all developed economic systems, like the European Union, the United States, Japan and other first world countries, the trend has been the same-saving has moved away from well established (government insured) bank deposits to more risky securities of one sort or another.

Lastly, any type of a dealing in the Stock Market should be given a serious thought and then only to be proceeded.



Source by William Smith

Why cash budget is important an organization?

If you are working in the Finance Department of an organization, I bet you would know how important the cash budget is.  Every organization knows the significant of a cash budget and how it can determine the future direction of its business.

In fact cash budget is one of the key components of a master budget. From my experience, it is the most difficult budget to prepare compare to the rest. The rest of the components are sales budget, purchase or cost of sales budget, operating budget and capital budget.

Cash budget is in reality a plan or forecast of cash inflow and cash outflow events which are anticipated to take place in the near future. It can be a net cash surplus or net cash shortfall position.

If the organization has surplus cash in the budget, action plans will be laid down on how to utilize the cash effectively.  Examples would be the surplus cash can be dividend out to the shareowners or can be reinvested to expand the business. 

If there is no clear direction yet, the most prudent and straight forward way to manage the surplus cash is to place it in the money market to earn interest. There are a variety of rates in the money market. You can put cash on a daily, weekly, monthly or yearly plan. The long the plan the higher is the interest rate.

In the event that the budget shows that the organization will have a shortfall cash position in the near future, plans must be devised on how to get additional cash to finance the shortfall position. It is very crucial to see that the organization has cash to finance the shortfall position in order to carry on its operations smoothly.

Some of the common ways to bring in cash would be new cash capital injection, getting loans from banks and getting temporary loans from directors or other parties. In the case of loans, the organization will be expected to pay the loaner some interests which will result in extra expenses.

Not all shortfall cash budget signifies that the organization makes losses.  Shortfall cash budget could happen in situation whereby cash is required to finance the cost of a profitable business venture upfront before revenue can be collected at the later stage.

Learn how to prepare budget and forecast at <http://budgetingandforecastingsoftware.org/business-income-budget.php>



Source by Shao Jye

Financing Solutions: What is a Merchant Banking Operation?

In today’s diverse and unpredictable economy, the need for a sustained profit plan and long term growth strategy has become essential for both individuals and corporations. Merchant banking principally involves providing financial services and advice for individuals and corporations. Merchant banking operations consists of providing clients with a variety of financing options to sustain long term growth.

Merchant banks tend to have operations in a variety of countries throughout the world allowing them to offer an extensive network distribution to help their clients explore opportunities with alternative finance options.

In banking, a merchant bank is a financial institution that primarily invests its own capital in a client’s company. Merchant banks provide fee based corporate advisory services for mergers and acquisitions, as well as other financial services. Merchant banking operations focus on commercial international finance, stock underwriting, and long-term company loans. These banks work with financial institutions with their primary function being stock underwriting. They also work in the area of private equity where the securities of a company are not available for public trading.

The most common private equity investment strategies include venture capital, leveraged buyouts, distressed investments, growth capital, and mezzanine capital. Leveraged buyout generally means that they acquire majority control over existing or mature corporations. Growth capital and venture gains means they invest in newer or rising corporations without acquiring majority control.

Today, merchant banks are involved in a number of tasks such as credit syndication, portfolio management, mergers and acquisitions counseling, and acceptance of credit, etc. Their investments include private equity, structured equity, and bridge debt. They generally invest in private or public companies to finance growth, acquisitions, and management/leveraged buyouts and recapitalizations. In some cases, they provide an invested company with short-term financing for a particular project, or provide short-term liquidity.

Merchant Banking operations can focus on a particular country or they can expand their operations in other countries. They can assist sustainable companies undergoing a financial restructuring requiring short-term liquidity. These banks provide their partners with financial analysis, capital structuring and strong industry relationships. They provide the corporate lending, leveraged finance, and investment banking and industry expertise. Merchant Banking operations provide all types of domestic and foreign banking transactions, corporate finance services, product knowledge, and management services.

Global merchant banking operations provide individual and corporate investors with the opportunity to participate globally for access to international investment opportunities, providing global companies access to a particular market, and opportunities for co-investment.

When searching to partner with a Merchant Banking Service Company in order to enhance your business operations, you should find a well established, full-service merchant financial services company. You want a large, credible firm that can demonstrate a good track record. Ask the merchant banks how long they have been in business and who some of their customers are, particularly from your market, so they can demonstrate their experience and understanding of your needs.

Merchant banking operations provide the support, knowledge, and resources to effectively assist clients and corporations with improving, expanding, and sustaining their business and business investments.



Source by Amy Nutt

Sports Finance, What Do You Look For?

As with every other business, the sports industry requires funding in order to enhance its growth and ensure its survival. In the past, the financial aspect of the business was a task that was managed by the marketing manager. Nowadays the overall responsibility of the financial status of the business is operated by the finance manager. The sports businesses also need to raise funds to increase their cash flow levels. They can do this through the stock exchange, mergers, acquisitions, promotions, athletes’ transfers etc.

There have been cases where some clubs or unions have spent more than they can afford, which in turn leads to massive debt. In addition, there has been a noticeable drop in ticket sales and with no forthcoming funding from governments the interested parties have to look for ways to reduce their losses. They may choose to reducing players’ wages or not renewing their contracts. It can be quite difficult to get financing for sports and additionally keeping fans interested in the sport.

If sports organizations want to survive in this tough market, they have to come up with inventive ways. With careful financial planning and fresh new ideas like stadium construction, debt refinancing and revolving loans are a sure way for the continuous survival of any sports club.

When looking for sports finance, there are aspects like competition, environmental trends and demands fluctuation that play a vital role. Some see this as an opportunity to invest because if you invest when share prices are low you have the advantage of gaining more. The sports business can be a profitable venture if there is proper and coordinated management which strives for excellence.



Source by Mercy Maranga

How To Find Stock Broker At Your Local Bank

The drawback is that you will normally require a bank account with the bank. Not all high street banks are sophisticated enough nor have the capacity to employ a stock broker so it might be wise that you need to make some enquiries in your locality.

Some banks only require you to pay a small service charge. You will get a FSA (UK) authorized personnel as your personal fund manager. He will invest on your behalf on the level of risks you are happy to take. For that added value service you only pay 3% for each investment. The fund manager will take the level of risks that you are happy with and with full consultation. Any input from you such as the type of industry you like him to invest in or any recommendation from you will be incorporated fully in the investment plan.

It is fair to say that your money will grow more steadily unlike a normal saving account. Investing with your local bank stockbroker can be seen as similar to depositing monies over the counter but with the added security of knowing that your cash is with someone who you trust.

On the downside, expect to put your money aside for a longer period of time as is will prove to be a safer form of investment. You must talk about all investment options that is available to you at your disposable with your stock broker in terms of risk management and how long you will be tied with the investment. It is a good investment strategy to combine your investment portfolio by picking different industries and do sample investments by investing small and once you are happy with which industry is ideal for you and you may then invest further.

You may decide to trade on commodities such as sugar, manufacturing products such as steel or perhaps follow a long term investment strategy to buying high value shares into companies with multi-national operations such as Shell Oils, Virgin Group, or Tata Group. Try to remember that penny shares are most volatile and most likely to lose you funds, however, it does provide 100 per cent or sometimes more return on your investments.

When you decide to sell your shares you will not have to pay commission but again you need to shop around with the high street banks. My personal recommendation is try out seeking initial advice from HSBC Bank because not only they care about your money to grow they also have a system in place which adapts to your personal financial needs. You must make sure you see the right person not the receptionist.

In the ever growing world of investment opportunities it is likely that your best financial aide is more closer than you envisage, so don`t underestimate. Stay local and prosper.



Source by Ayna Miah

What is a Stock Market?

This article is aimed at people new to the stock market, who hear phrases like NASDAQ and FTSE 100 and wonder what they mean! The idea is to break down the stock market into different groups and concepts to help you gain a clearer understanding of how the stock market works and functions.

A stock market consists of several different entities. First of all…

The Share/Stock Itself

The word share and stock often mean the same thing. However if you were to clearly define the two:
– stock is the capital raised by a company through the issue of shares
– a share is a single unit of stock

Buying a share in a company will allow you to share their profits if the company grows and performs well. Shares are bought and sold in stock exchanges…

Stock Exchanges

Stock exchanges are where ‘it all happens’. These are buildings that provide platforms for stock brokers and traders to buy and sell shares. For someone to buy or sell shares in a company at a stock exchange, it must be officially listed there. The NASDAQ for example contains around 3,200 listings.

Stock exchange examples include;

London stock exchange (LSE),
National Association of Securities Dealers Automated Quotations (NASDAQ),
New York stock exchange (NYSE),
Tokyo stock exchange (TSE)

Market Makers

Market makers are companies that quote you the buy (ask) and sell (bid) price of a share. They work inside the stock exchanges and their quotes will often look like this;

GRMN

Bid $30.10 Ask £30.12

The gap of 2 cents between the bid and the ask is where the market makers obtain their profit.

Brokers

Brokers are the middle men between you and the market makers as individuals can not directly deal with the market makers. To trade shares you must open up a brokerage account with a broker. They normally charge you between US $2-12, UK £8-13 to buy and sell a block of shares.

Indexes

Indexes measure the performance of a group of stocks and give a strong indication of the direction shares in the market are going. Examples of common indexes include

FTSE 100 (Financial Times Stock Exchange 100)
S&P 500 (Standard & Poor’s 500)
DJ30 (Dow Jones 30)

You might be thinking how you determine what companies make it into the top 30, 100, 500 etc. Take the FTSE 100 for example; the top 100 companies are the 100 most capitalised companies in the UK. This could also mean the 100 companies whose share prices are most likely to influence the direction of the market.

Sectors

Stock markets are also split up into different sectors, this is to help investors and financial analysts work out which sectors are performing well and which ones should be left alone. The 11 most common sectors are;

Basic Materials
Capital Goods
Communications
Consumer Cyclical
Consumer Staples
Energy
Financial
Health Care
Technology
Transportation
Utilities

There are also indexes for each sector to help investors quickly monitor the best performing sectors.

Bull/Bear Market

Lately you might have often heard the phrase “were in a bear market”, bear simply refers to a falling market and bull refers to a rising market. A market will usually get labelled a bull or bear market after it has risen or fallen by 20%.

There is a general overview of the stock market for you, if there are any terms/concepts you don’t understand then you will most likely find them explained on my website listed below.



Source by Matthew Merriman

GLOBALISATION OF INDIAN BUSINESS

GLOBALISATION OF INDIAN BUSINESS

             India’s economic integration with the rest of the world was very limited because of the restrictive economic policies followed until 1991. Indian firms confined themselves, by and large, to the home market. Foreign investment by Indian firms was very insignificant.

            With the new economic policy ushered in 1991, there has, however, been a change. Globalisation has in fact become a buzz-word with Indian firms now, and many are expanding their overseas business by different strategies.

            This section takes a look at the hurdles to and prospects for globalisation of Indian business and the different globalisation strategies.

Obstacles To Globalisation

            The Indian business suffers from a number of disadvantages in respect of globalisation of business. The important problems are the following.

Government Policy and Procedures: Government policy and procedures in India are among the most complex, confusing and cumbersome in the world. Even after the much publicised liberalisation, they do not present a very conducive situation. One prerequisite for success in globalisation is swift and efficient action. Government policy and the bureaucratic culture in India in this respect are not that encouraging.

High Cost: High cost of many vital inputs and other factors like raw materials and intermediates, power, finance infrastructural facilities like port etc., tend to reduce the international competitiveness of the Indian business.

Poor Infrastructure: Infrastructure in India is generally inadequate and inefficient and therefore very costly. This is a serious problem affecting the growth as well as competitiveness.

Obsolescence: The technology employed, mode and style of operations etc., are, in general, obsolete and these seriously, affect the competitiveness.

Resistance to Change: There are several socio-political factors which resist change and this comes in the way of modernisation, rationalisation and efficiency improvement. Technological modernisation is resisted due to fear of unemployment. The extent of excess labour employed by the Indian industry is alarming. Because of this labour productivity is very low and this in some cases more than offsets the advantages of cheap labour.

Poor Quality Image: Due to various reasons, the quality of many Indian products is poor. Even when the quality is good, the poor quality image India has becomes a handicap.

Supply Problems: Due to various reasons like low production capacity, shortages of raw materials and infrastructures like power and port facilities, Indian companies in many instances are not able to accept large orders or to keep up delivery schedules.

Small Size: Because of the small size and the low level of resources, in many cases Indian firms are not able to compete with the giants of other countries. Even the largest of the Indian companies are small compared to the multinational giants.

Lack of Experience: The general lack of experience in managing international business is another important problem.

Limited R & D and Marketing Research: Marketing Research and R & D in other areas are vital inputs for development of international business. However, these are poor in Indian business

            Expenditure on R & D in India is less than one per cent of the GNP while it is two to three percent in most of the developed countries. In 1994-95, India’s per capita R&D expenditure was less than $3 when it was between S100 and $825 for most of the developed nations.

Growing Competition: The competition is growing not only from the firms in the developed” countries but also from the developing country firms. Indeed, the growing competition from the developing country firms is a serious challenge to India’s international business.

Trade Barriers: Although the tariff barriers to trade have been progressively reduced thanks lo the GATT/WTO, the non-tariff barriers have been increasing, particularly in the developed countries. Further, the trading “blocs like the NAFTA, EC etc., could also adversely affect India’s business.

Factors Favouring Globalisation

Although India has several handicaps, there are also a number of favourable factors for globalisation of Indian business.

Human Resources: Apart from the low cost of labour, there are several other aspects of human resources to India’s favour. India has one of the largest pool of scientific and technical manpower. The number of management graduates is also surging. It is widely recognised that given the right environment, Indian scientists and technical personnel can do excellently. Similarly, although the labour productivity in India is generally low, given the right environment it will be good. While several countries are facing labour shortage and may face diminishing labour supply , India presents the opposite picture. Cheap labour has particular attraction for several industries.

Wide Base: India has a very broad resource and industrial base which can support a variety of businesses.

Growing Entrepreneurship: Many of the established industries are planning to go international in a big way. Added to this is the considerable growth of new and dynamic entrepreneurs who could make a significant contribution to the globalisation of Indian business.

Growing Domestic Market: The growing domestic market enables the Indian companies to consolidate their position and to gain more strength to make foray into the foreign market or to expand their foreign business.

Niche Markets: There are many marketing opportunities abroad present in the form of market niches. (A niche is a small segment of a market ignored or not properly served by large players). Such niches are particularly attractive for small companies. Several Indian companies have become very successful by niche marking.

Expanding Markets: The growing population and disposable income and the resultant expanding internal market provides enormous business opportunities.

Transnationalisation of World Economy: Transnationalisation of the world economy, i.e., the integration of the national economies into a single world economy as evinced by the growing interdependence and globalisation of markets is an external factor encouraging globalisation of India business.

NRIs: The large number of non-resident Indians who are resourceful – in terms of capital, skill, experience, exposure, ideas etc., is an asset which can contribute to the globalisation of Indian

business. The contribution of the overseas Chinese to the recent impressive industrial development of China may be noted here.

Economic Liberalisation: The economic liberalisation in India is an encouraging factor of globalisation. The delicensing of industries, removal of restrictions on growth, opening up of industries earlier reserved for the public sector, import liberalisations, liberalisation of policy towards foreign capital and technology etc., could encourage globalisation of Indian business. Further, liberalisation in other countries increases the foreign business opportunities for Indian business.

Competition: The growing competition, both from within the country and abroad, provokes many Indian companies to look, to foreign markets seriously to improve their competitive position and to increase the business. Sometimes companies enter foreign market as a counter – competitive strategy, i.e., m fight the foreign company in its own home market to weaken its competitive strength.

 

C.Pavithira

M.Phil Scholar

Department of Commerce

Periyar University, Salem-11



Source by C.Pavithira

The Pros and Cons of Business Brokers

Are you looking to buy a business? Or maybe sell one? Before you go very far in the sales or purchase process, you’ll need to decide whether you’re going to handle everything yourself or use the services of business brokers. How can you best make that decision and what factors should you consider? Lets look at some of the pros and cons of business brokers.

Business brokers are third parties that handle the details when you buy or sell a business. They aren’t the business owner who is selling, nor are they the buyer who will soon own a new business. They are essentially like real estate agents, professionals who bring buyers and sellers together, facilitate the negotiation, and handle the transaction once the deal is made.

The Pros of Business Brokers

There are several good reasons to use business brokers instead of handling the business sale yourself. One of the best reasons is time savings. Selling a business can take a particularly large amount of time. There are many documents that are required before the sale can take place. You can either take the time to put this documentation together on your own, or you can let a business broker assemble these documents for you. If anything, documentation requirements increase during the sale process.

Business brokers can also save time by qualifying prospects. Advertisements that let everyone know your business is for sale may attract potential buyers who actually don’t have the potential to buy at all. Business brokers are experienced at weeding out the “tire kickers” and bringing only the serious buyers to the negotiating table.

In fact, if business brokers are doing their jobs well, they should be maintaining lists of prospects who are ready to buy. If you choose to sell your business through a broker, advertising the sale might not even be necessary. If you’re interested in buying a business, you may be able to find the sort of business you’re looking for more quickly by working with business brokers.

Another good reason to use business brokers is being able to profit from their experience. If you’re buying a business, you may have already bought several and have all the experience you need. However, selling your business typically occurs less often, so you don’t have as many chances to learn how. Because brokers buy and sell businesses all the time, they have accumulated quite a bit of experience.

Business brokers are often used when buyers or sellers want to maintain confidentiality. In some arenas, all the players are so well known that the market itself could be changed by knowledge of a pending sale or purchase.

The Cons of Business Brokers

Maybe a better way to word that would have been the “downsides” of using business brokers. There’s really no reason to expect that business brokers are likely to con you, but there are a couple of reasons why you might want to consider selling or buying a business on your own.

First of all, remember that business brokers charge commissions. There is a lot of work involved in these types of transactions, and if a broker is going to handle everything, he’s going to want some compensation out of the deal. Someone, either the business seller or buyer, will be charged by the business broker.

There’s no guarantee that business brokers will have your best interests in mind. Again, like a real estate agent, the broker will either be working on behalf of the buyer or the seller. The information that he provides about the business will probably be truthful, but might be “spun” to make a business more attractive to increase the chances of a successful deal.

If you’re buying or selling in a specialized industry, business brokers might not have the specific industry knowledge that’s required. In these cases, you’re probably better off working on your own if you have insider information that’s difficult for those outside the business to comprehend.

Finally, a broker might not have your passion for the business or the strong desire to see the deal completed. You should keep in mind, though, that passion and emotion generally don’t belong in the sale or purchase of a business. The emotional detachment of a business broker might be exactly what you need.



Source by Jim Mcdonald

Marketing For Courier Businesses

As the owner of a courier business, you need to be very clear about what marketing is.

Marketing is “the whole idea of your business”. What your service is, at what price, when it’s available, the people it’s aimed at, how those people should actually buy from it, what colours it uses, the name, the pricing, its location and coverage, and so on.

This article deals with the marketing of your courier business.

You need to match the features, advantages and benefits (“FAB”) of your courier service with the wants and needs of your customers. Once you’ve worked out the details of your marketing, you need to communicate it to the people you’re aiming at.

Marketing should not be confused with selling. Selling is part of marketing. Marketing helps your selling to be effective. Selling is the act of to trying to persuade your target that you alone offer the
quality he wants, at the price he wants. It will not always the cheapest price. He/she will be juggling with a whole range of things such as price, system, performance, habit, prejudice, fashion, value and personal relationships. The bottom line is that he/she will come up with a simple conclusion that “I like it” or “I don’t like it”, and if it is “I don’t” he/she will go away and buy whatever it is he/she “likes better” from somebody else.

The crunch question is “What is the customer looking for?” and your success in marketing lies in getting it more nearly right than your competitors. If you get it right you make money.

Question Yourself:

Make sure you know the answers to:

“Give me a really good reason why anyone should actually choose
you rather than someone else”

“What is so special or different about your courier service that they should choose to spend their money with you”

“Is there anything unique about your quality, features, specification, service, design, convenience, availability, presentation, or performance that actually matters to the customer?”

“Which customers don’t you want?”

“Which customers do you want?”

“Where are they and how many of them are there?”

“How do they go about making their buying decisions?”

“What actual benefits will they get, and why would they get more benefit than from buying from someone else.”

“What problems can you solve that are commonly experienced by your customers?”

You should know the answers to all of these, and rehearse them in front of someone who will give you friendly criticism.

Make sure you know who your target market is. Look at what your competitors
are offering to those people, and make sure you know why your business
services more closely correspond to what your target market wants to buy.
You can find this out by phoning your competitors and asking them, usually, and by looking at their website. Work out areas in which you offer a better service or are better value than they are.

From all of this, decide on price, presentation, service quality and selling method, and keep this clear in your mind.

Respond to changes in the courier market, both local and national, such as the arrival or disappearance of a competitor, or changes in their prices or service, or the emergence of new technology such as freight exchanges, social networking, realtime Proof of Delivery systems, and online booking. If you fail to supply what your customers really do want they will simply take their money and spend it with someone who does.

In the end, business is about people, it is about understanding what they want, about supplying it when they require, wherever, whenever, and however they want, at a price they are prepared to pay that maintains your margin. And then getting paid.

“One important key to success is self-confidence. An important key to self-
confidence is preparation.”
(Arthur Ashe)

© 2009 Tim Gilbert – All rights reserved.



Source by Tim Gilbert